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Safety Specialist (Taking Applications)     (Available position)

SAFETY SPECIALIST:    Southern California Operations (Full-Time)

 

National Safety Compliance, Inc. of Laguna Hills, California is currently accepting applications for employment for a full-time Safety Specialist. This "in the field" position involves the on-site inspection of commercial trucks, tractors and semi-trailers. Also, driving a company mobile unit (no special license required) to customer locations for on-site drug & alcohol testing. This position requires early start times, periodic Saturday work, and occasional out of state travel (as well as travel to our N California office). Basic automotive operational knowledge/experience required..   

 

This position requires early start times, varied start times and periodic travel out of State. The position is an hourly, at-will position.

 

Applicant Qualifications: 

  • Must Have a High School Diploma
  • Must Have a Basic Working Knowledge of Vehicle Mechanical Components
  • Mechanical Experience or Commercial Truck Inspection Experience a Plus
  • Knowledge of Drug & Alcohol testing regulations is also a plus
  • Must Have a Clean Driving Record
  •  At least 2 Years of General Work Experience 
  • Must Be Old Enough To Operate A Commercial Motor Vehicle (21+)
  • Must Know Basics In Microsoft Outlook, Word & Excel
  • Must Be Reliable, Responsible & Punctual
  • Must Have Professional, Clear Communication Skills
  •  Must Have Own Reliable Transportation
  • Must Be a Quick Learner / Self-Starter
  • Must Work Well With Minimal Supervision in a Safe & Efficient Manner
  •  Must Have Good People (Customer Service) Skills
  •  Must Have Professional Appearance

 Job Duties:

  • Perform inspections on  Commercial Motor Vehicles (Tractors, Trucks & Trailers) identifying mechanical defects
  • Perform In-Office & Mobile Urine Collections for Drug Testing
  • Electronic Document Review & Analysis
  • Scheduling
  • Drive Mobile Compliance Units (large vans)
  • Perform Data Entry (MS Excel, Word, Outlook and NSC Online Systems)
  • Ability to Work Varied/Flexible Hours
  • Electronic Document Review & Analysis

National Safety Compliance, Inc. will provide training and certification classes for new employees. All interested candidates should apply online by registering below and submitting resumes via this website or by emailing your resume to LMoss@nsc2000.com



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Help Desk Specialist     (Available position)

Job Brief

We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.

Responsibilities

           Provide first level contact and convey resolutions to customer issues

           Properly escalate unresolved queries to the next level of support

           Track, route and redirect problems to correct resources

           Update customer data and produce activity reports

           Walk customers through problem solving process

           Follow up with customers, provide feedback and see problems through to resolution

           Utilize excellent customer service skills and exceed customers’ expectations

           Ensure proper recording, documentation and closure

           Recommended procedure modifications or improvements

           Preserve and grow your knowledge of help desk procedures, products and services

Requirements

           Proven working experience in providing help desk support

           Proficiency in English

           Working knowledge of help desk software, databases and remote control

           Strong client-facing and communication skills

           Advanced troubleshooting and multi-tasking skills

           Customer service orientation



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